{"id":229,"date":"2024-12-09T20:35:20","date_gmt":"2024-12-09T20:35:20","guid":{"rendered":""},"modified":"2025-03-24T13:13:05","modified_gmt":"2025-03-24T13:13:05","slug":"support","status":"publish","type":"page","link":"https:\/\/tongengineering.com\/tongswiftlift\/support\/","title":{"rendered":"Customer Support Services"},"content":{"rendered":"\n
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Complete Customer Support<\/h1>\n

At Tong Engineering we offer the most comprehensive customer support services, including a wide range of spare parts for grading, washing. In fact, almost any type of vegetable handling<\/a> equipment!<\/strong><\/p>\n

Holding a huge variety of spare parts in stock as well as the ability to manufacture parts to suit your specific needs, the availability of Tong\u2019s machinery spares is second to none.<\/p>\n

We hold a comprehensive range of parts in stock for Tong equipment, for same or next day delivery, as well as spares that are suitable for other manufacturers too.<\/p>\n

If we do not have them in stock, get in touch with our\u00a0sales team<\/a>\u00a0and we can source them for you.<\/p>\n <\/div>\n <\/div>\n \n <\/div>\n\n\n\n<\/div>\n\n\n

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Spare Parts When You Need Them!<\/h2>\n

What\u2019s more, if our customers require spare parts that we do not hold in stock, we can manufacture the spare part, or if not, we\u2019ll try to source it for them.<\/p>\n

So whether you are looking for grading equipment spare parts or a spare part for your washing, polishing, box filling, tipping or conveying equipment, please don\u2019t hesitate to contact us.<\/p>\n

Give Alan in our expert Spares team<\/a> a call who will be happy to get you sorted.<\/p>\n <\/div>\n\n

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CONTACT TONG SERVICES & SUPPORT<\/h3>\n

CALL TO DISCUSS YOUR REQUIREMENTS<\/strong>
\nTelephone 01790 752771 if you would like to find out more<\/p>\n

EMAIL OUR EXPERIENCED SPARES TEAM
\n<\/strong>spares@tongengineering.com<\/a><\/span><\/p>\n

ARRANGE A CONSULTATION
\n<\/strong>Arrange a meeting with us to discuss your specific needs<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n<\/div>\n\n\n\n\n\n\n

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EXPERT INSTALLATION & SERVICE ENGINEERS<\/h3>\n

The expertise of our service & installation team is unrivalled, with electrical and mechanical technicians that have many years of experience in installation and service maintenance work on both Tong Engineering equipment as well as other specialist equipment.<\/p>\n

That\u2019s why we can proudly say that our customers can rest assured that they\u2019ll always receive the very best attention and aftersales service, every step of the way.<\/p>\n <\/div>\n\n

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CONTACT OUR TEAM<\/h4>\n

CALL TO DISCUSS YOUR REQUIREMENTS<\/strong>
\nTelephone 01790 755109 if you would like to find out more<\/p>\n

EMAIL OUR EXPERIENCED SERVICE AND INSTALLATION TEAM<\/strong>
\nservice@tongengineering.com<\/a><\/p>\n

ARRANGE A CONSULTATION<\/strong>
\nArrange a meeting with us to discuss your specific needs<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n<\/div>\n\n\n\n\n

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Intelligent Systems<\/h4>\n

Tong brings a level of control and system intelligence to the vegetable handling industry with intelligent touch screen control options on all its latest equipment. The technology we use would more commonly be seen in the aviation and rail industries, not the farming industry! These advanced controls incorporate intelligent diagnostics modules as well as enhanced safety modules and a maintenance schedule module, offering system monitoring and reporting, to minimise downtime and increase productivity.<\/p>\n

All Tong equipment wiring, control panels and advanced touch screen controls are designed and produced in-house, our experienced team of expert electrical and technical engineers are always available to answer any technical questions. So feel free to contact us today to find out more information.<\/p>\n <\/div>\n\n

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CONTACT OUR TEAM<\/h4>\n

CALL TO DISCUSS YOUR REQUIREMENTS<\/strong>
\nTelephone 01790 752771 if you would like to find out more<\/p>\n

EMAIL OUR EXPERIENCED TECHNICAL TEAM<\/strong>
\nelectrics@tongengineering.com<\/a><\/p>\n

ARRANGE A CONSULTATION<\/strong>
\nArrange a meeting with us to discuss your specific needs<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n<\/div>\n\n\n\n

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\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>01790 752771<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>sales@tongengineering.com<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\t\n\t\t\t\t\t\t\n\t\t
\n Enquiry Form<\/legend>