Servicing & Machinery Installation
Out-of-Hours Support
Our stores and service team are committed to offering our customers vital support when its needed most. On hand for your spare parts and servicing requirements on +44(0)1790 755109, with an out of hours emergency call-out service, our team are dedicated to offering the vital spares, service and onsite support you need to ensure downtime is kept to a minimum.
Engineering Expertise
The expertise of our service & installation team is unrivalled, with electrical and mechanical technicians that have many years of experience in installation and service maintenance work on both Tong Engineering equipment as well as other specialist equipment.
LASTING PARTNERSHIPS
We are proud to say that Tong customers can rest assured they’ll always receive the very best attention and aftersales service, every step of the way. Our commitment to delivering custom built solutions goes hand in hand with our dedication to building long-term relationships that last.
MAINTENANCE SCHEDULING
Tong Assist offers a wide range of maintenance scheduling options which are designed to create a defined programme for repair and maintenance works to be carried out on specified equipment, keeping your vegetable handling equipment in tip-top condition at all times.
EXTENDED WARRANTY
An extended warranty package from Tong Assist allows you to build an equipment warranty plan specifically designed to keep your vegetable handling equipment operating at its best, giving you ultimate peace of mind that we’ve got you covered throughout your warranty period.
ON-SITE ASSISTANCE
Our innate dedication to building long-term relationships puts us in the perfect position to offer professional, on-site assistance to our customers covering a wide range of tasks that may not be covered by internal teams. Talk to Tong to discuss your requirements and see how we can help.