By carolemetcalfe

Tong launches new TongHUB online portal at LAMMA 2020

Leading vegetable handling equipment manufacturer, Tong Engineering, is exhibiting at the UK’s largest farm machinery show LAMMA, for the second year at the event’s new location, the NEC Birmingham.

Following a strong year for sales of the company’s high-quality grading and washing solutions, Tong is looking forward to meeting vegetable growers and packers to discuss the latest innovations and advanced handling systems for 2020, as well as marking the start of the company’s 90th anniversary year, and launching the company’s new online operators manual platform, the TongHUB.

“After kickstarting our anniversary celebrations at the renowned British Potato event in Harrogate in November, we are very excited to begin 2020 with such a key event in our calendar, LAMMA,” says Nick Woodcock, Sales Manager at Tong Engineering. “We are very proud to have reached 90 years in business, and to say that for the last 38 of those years we have attended LAMMA every year, since its very first show in Lincolnshire, is certainly something to celebrate!”

With engineering roots dating back to 1930, Tong has grown into an Internationally renowned manufacturer of high-quality vegetable grading, washing, polishing, processing and box handling equipment, with more than 165 employees. The company’s milestone year is set to be particularly monumental, with a new state-of-the-art Tong production facility also scheduled for completion in Spring 2020.

Alongside anniversary commemorations, Tong is set to introduce the latest development in the company’s strive to ensure ultimate ease of operation, and minimum downtime across its complete range of vegetable handling equipment. The new TongHUB will provide Tong customers with a personal online equipment library in which all essential equipment documentation, including user manuals and spare parts specifications, will be available at the touch of a button, whether in the office or in the field.

“The new Tong HUB is an online portal which gives customers an exceptionally user-friendly, and ultimately convenient way to access valuable equipment information quickly and easily,” explains Edward Tong, Managing Director at Tong Engineering.

“Each time customers buy more Tong equipment; manuals and documentation are added to their TongHUB profile, keeping everything in one place and directly accessible by logging in from their PC or mobile device, whenever and wherever they need it,” says Edward. “We are very excited to demonstrate the usability of the new TongHUB to our visitors at LAMMA, presenting yet more time-saving benefits when you choose Tong equipment.”

“Ongoing developments such as this continue to bring great efficiencies for our customers, both in the field and packhouse,” adds Nick. “Throughout 2019, growers have once again faced some very challenging harvesting conditions. The relentless rainfall meant a very difficult time for many of our customers; with some experiencing several acres of flooded land at a very crucial time,” says Nick. “As such, our next generation EasyClean has been working in some of the most extreme, wet and heavy soil conditions. Its steadfast performance within our industry-leading Caretaker mobile grader, and new FieldLoad PRO fieldloader, really has proved invaluable once again.”

“We look forward to seeing farmers and growers from all over the UK at Lamma in January, to discuss the noticeable efficiencies that our latest cleaning, grading and washing equipment is bringing to the post-harvest crop handling process, as well as discussing their requirements for the year ahead.”